HaloMD

Job Description

• Develop and execute the organization's Accounts Receivable strategy aligned with overall financial and operational objectives.
• Provide leadership, coaching, and development for the Accounts Receivable team, fostering a culture of accountability, collaboration, and continuous improvement.
• Establish departmental goals, key performance indicators (KPIs), and performance metrics to measure operational effectiveness.
• Build organizational capabilities through talent development, succession planning, and employee engagement initiatives.

• Oversee all billing, invoicing, collections, cash application, credit management, and dispute resolution activities.
• Ensure timely and accurate invoicing while maximizing collections and minimizing bad debt exposure.
• Monitor accounts receivable aging, collection effectiveness, and Days Sales Outstanding (DSO), implementing strategies to improve cash flow.
• Partner with business leaders to proactively resolve customer billing issues and reduce collection delays.

• Provide executive-level reporting and analysis on receivable performance, collection trends, cash forecasts, and financial risks.
• Deliver actionable insights and recommendations to executive leadership regarding working capital optimization.
• Support month-end, quarter-end, and year-end close processes related to revenue and receivables.
• Collaborate with Treasury and Finance leadership on cash forecasting and liquidity planning.

• Lead continuous improvement initiatives that enhance efficiency, accuracy, scalability, and customer experience.
• Evaluate and implement automation solutions, reporting tools, and system enhancements to improve Accounts Receivable operations.
• Partner with Information Technology and Finance Systems teams to optimize ERP functionality and reporting capabilities.
• Standardize policies, procedures, and best practices across the Accounts Receivable function.

• Ensure compliance with Generally Accepted Accounting Principles (GAAP), company policies, regulatory requirements, and internal controls.
• Develop and maintain effective controls that safeguard company assets and minimize financial risk.
• Partner with Internal Audit and external auditors by providing documentation, analysis, and support for audit activities.
• Maintain compliance with contractual billing requirements and customer-specific payment terms.

• Collaborate with Revenue Cycle, Sales, Customer Success, Legal, Compliance, Operations, and Accounting to resolve complex billing and payment issues.
• Serve as a trusted business partner to leadership by providing financial expertise related to receivables, collections, and customer payment trends.
• Support organizational initiatives, acquisitions, integrations, and business process transformation efforts impacting Accounts Receivable.

• Strategic leadership and organizational development
• Deep knowledge of Accounts Receivable operations and revenue cycle management
• Strong understanding of accounting principles, revenue recognition, and GAAP
• Financial reporting, forecasting, and cash flow management
• Process improvement and automation leadership
• ERP and financial systems expertise (Sage Intacct preferred)
• Executive communication and presentation skills
• Data analytics and business intelligence
• Project management and change leadership
• Negotiation, conflict resolution, and customer relationship management

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field, required
• 8+ years of progressive Accounts Receivable or Revenue Cycle experience, including 5+ years in a leadership role
• Demonstrated success leading high-performing Accounts Receivable teams in a complex, multi-entity environment
• Strong knowledge of GAAP, internal controls, and financial reporting
• Experience with ERP/accounting systems and advanced Microsoft Excel skills
• Proven ability to develop KPIs, analyze financial data, and drive operational improvements
• Excellent leadership, communication, and executive presentation skills

• Experience within a healthcare provider, payer, medical billing, or healthcare services organization
• Experience leading Accounts Receivable transformation or automation initiatives
• CPA, CMA, MBA, or other relevant professional certification
• Experience with Sage Intacct and Accounts Receivable automation platforms

• Executive-level financial analysis and decision support
• Working capital optimization and cash flow management
• Revenue cycle best practices
• Enterprise risk management and internal controls
• Change management and organizational transformation
• Strong business acumen with the ability to influence cross-functional stakeholders
• Exceptional organizational skills with the ability to manage multiple strategic initiatives simultaneously
• Outstanding verbal and written communication skills with executive audiences

• Hybrid or Remote Work Flexibility - Work anywhere in the United States with reliable high-speed internet. Preference is to be based in, or around our Dallas, TX office for occasional in-person meetings
• Competitive compensation and annual performance incentive opportunities
• Medical, dental, and vision coverage for you and your dependents
• 401(k) with employer match
• Paid vacation, sick time, and company holidays
• Company wellbeing program with health insurance incentives
• A collaborative culture that values innovation, accountability, and continuous improvement